In 2015 there were 29 million more US mobile banking users than in the previous year, a dramatic shift that has put pressure on financial institutions to innovate in a clearly hugely popular channel, says Javelin.
This has contributed to a dramatic jump in financial institution support for m-banking enrolment through a mobile device. It rose from seven per cent in 2014 to 30% in 2015 among the top 30 retail US providers. But with more than two-thirds of top banks still requiring some online interaction to enable mobile banking, there is still a significant gap between supply and mobile-first customer demand.
For more on this story visit the following link: Mobile banking moves out of online shadow