Retail banks must evolve. They need to match increasing consumer demands and expectations with useful, easy-to-use tools that align with mobile device capabilities. As mobile is projected to be the most prominent touch point and main channel of engagement for banking customers, banks must continuously revise and plan for an evolving mobile strategy as consumers become more skilled and their demands become more complex.
For more on this story visit the following link : Mobile Banking Strategy: 4 Best Practices to Follow
Source: CENTRIC DIGITAL