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The future of the bank-fintech start-up relationship

Andy Harmening large

As technology continues to proliferate in the world around us, banks are no exception. Digitalisation is revolutionising the way consumers interact with everything – companies such as Amazon, Apple, Airbnb, Netflix and Uber have transformed customer expectations and created a ripple effect across all industries.

In the US, the branch remains the source of banks’ most valuable accounts – as customers with multiple products who want deeper relationships with their bank — but we are also seeing a greater share of global transactions and revenues attributable to digital channels.

It is indisputable that there is a steady uptick in demand for digital services. Digital is impacting virtually every aspect of the consumer banking ecosystem: from selling and customer acquisition to account opening to servicing.

For more on this story visit the following link: The future of the bank-fintech start-up relationship

Source: Banking Technology

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