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Why We Need to Start Talking about Operational Inefficiencies


Can you think of any industry more efficient than microfinance? Every day, lenders around the world master the challenge of lending small sums of money to otherwise disenfranchised clients, all the while tracking portfolio data, managing an array of risks, and conforming to complex banking regulations. Now that most markets have matured, the increased competition has driven them to target ever more challenging groups—all the way down to remote, off-the-grid farmers. In their quest to survive (and turn a profit), microlenders continually focus on increasing efficiency and reducing internal costs, making them champions in operational efficiency.

For more on this story visit the following link: Why We Need to Start Talking about Operational Inefficiencies

Source: CGAP

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